客戶是我們的一切業(yè)務(wù)行為的導(dǎo)向，客戶的滿意度是我們?nèi)〉贸晒Φ淖畲蟮膭?dòng)力。我們會(huì)令客戶感受到與梅比西的合作將使你們獲得最大的效益，并熱誠(chéng)地致力于這種合作。
我們有著系統(tǒng)科學(xué)嚴(yán)謹(jǐn)?shù)钠焚|(zhì)管理，并以向客戶提供優(yōu)質(zhì)穩(wěn)定可靠的產(chǎn)品作為我們一切研發(fā)、生產(chǎn)的前提。
管理和技術(shù)創(chuàng)新是企業(yè)發(fā)展的根本，我們致力于營(yíng)造創(chuàng)新的工作環(huán)境，培養(yǎng)創(chuàng)新思維，謀求在我們從事的各個(gè)領(lǐng)域取得領(lǐng)先地位。從技術(shù)開發(fā)到產(chǎn)品應(yīng)用，都把為用戶創(chuàng)造最大使用價(jià)值:保護(hù)環(huán)境和節(jié)約能源當(dāng)作不懈的追求
Providing users with high quality and applicable products and perfect after -sales service are our responsibilities and purpose!
Establish a strong technical support and professional service team to preserve users to choose and use our company's products correctly.
At the same time, the problems, opinions, and information encountered during the collection service process, and accepting user supervision to continuously improve the quality of service. Our company promises:
1. Provide the reserve spare parts and loss of damage parts required for normal operation for one year. In the future, the spare parts required for equipment maintenance will be provided at preferential prices;
2. Guidance installation and debugging: During the installation and debugging of the equipment, the company will send experienced engineering and technical personnel to guide the installation and commissioning on the spot until the equipment is put into operation normally;
3. Technical training: According to user needs, the company will send engineering and technical personnel to the scene to conduct technical training on the equipment operation, operation, and maintenance personnel at the scene;
4, warranty period: 1 year;
5. Product guarantee: If the product occurs during the warranty period and determines the responsibility of our side, we will handle it in accordance with the "three packages", that is, the repairs of the packaging, the refund, and the on -site lifelong warranty service during the warranty period. After the warranty period, the equipment and material parts will be provided at preferential prices;
6. Fast response speed: It is guaranteed to arrive at the scene within 4 hours receiving user needs in Guangdong Province. Remote guidance outside the province will not be resolved to send full -time technical personnel within 24 hours. Until the service, in addition, our company stipulates that at least once a year's return visits will be conducted. Any suggestions that the customers are beneficial to improve quality and improve service quality will receive a reward of our company's recovery;
7. Provide technical support: Our company has set up an engineering and technical service department to serve users, and full -time engineers provide users with technical consulting and after -sales guidance installation, debugging and on -site technical training services for users to solve users to solve users to solve users The issues raised, collecting user opinions, etc. to serve users better. "Safe, reliability, quality, energy saving, environmental protection, unremitting innovation" is our goal, comprehensively implement "user satisfaction products"!
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